Product FAQs

Espresso Makers

How hot does the espresso maker get or brew?

The Sunbeam Espresso machines brew between 180°F (82°C) to 205°F (96°C)

What is the difference between a pump and a steam espresso maker?

In a pump espresso maker the hot water is forced through the coffee by the pressure developed by the motorized pump. In a steam espresso maker there is no pump. As the water turns to steam it develops pressure and forces the water in the boiler through the coffee. The advantage of the pump is that you get more even pressure throughout the brew cycle. A pump can also use water at a more optimal temperature (195F ((91C vs. 212F (100C) for steam).

How do I froth milk?

Fill a small stainless steel pitcher 1/3 - 1/2 way with cold milk. We recommend using a pitcher that holds 10 - 12 ounces and is roughly 5" in height. The pitcher should be cold. Do not use a pitcher that has just been washed with warm water. Make sure the Espresso Machine is ready to froth (this varies by model). Place the steaming tube in the pitcher with milk. Hold the pitcher so that the steaming tube is submerged in milk and close to the bottom of the pitcher. Turn the steamer/frother control to begin steaming (this varies by model). Use with caution as steam emitted from the frothing arm is very HOT. As the milk heats up, the frothing pitcher will become very HOT! Steam the milk until the desired consistency is achieved or until the frothed milk reaches the top of the pitcher. Slightly moving the pitcher up and down while steaming, while keeping the frothing tube immersed in milk, will help produce extra froth. When you are finished steaming, turn the steam control off.

How many ounces are in a serving of espresso?

The approximate measure per serving of espresso is 2 ounces.

Why doesn't my Espresso or Cappuccino Maker frothing milk?

The espresso or cappuccino maker will not froth milk if there is an insufficient amount of water left in the unit. Pour another decanter of water into the unit, ensuring the decanter is placed back under the spout before beginning to froth. Also, the frothing tube may be clogged – use toothpick or straight pin to clean tube.

Why won't my espresso maker froth?

Your Espresso may not froth for the following reasons:

  1. Ensure that your water reservoir is filled.
  2. Frother may not be clean. Wipe with a damp cloth immediately after each use so the milk does not dry and clog the frother. If clogging occurs, clean frothing tube with a toothpick or straight pin. Insert into the hole of the frother tube.

If the problem persists and your unit is covered under warranty, please contact your nearest authorised Service Centre to have your unit looked after.

How do I clean the frothing attachment on the espresso maker?

You can use a toothpick or straight pin to clean the end of the frothing tip on the espresso maker.

How do I maintain the frother on my espresso maker?

It is recommend to wipe frother arm with a damp cloth immediately after each use to ensure milk does not dry and clog the frother. If clogging occurs, submerge the frothing tube in water and turn it to froth for 30 seconds. Ensure there is sufficient water when frothing. In addition, you may clean tube with a toothpick or pin by inserting it into the tube opening. Be sure to check there are no coverings over the frothing nozzel.

Why can't I froth milk with my espresso maker?

Following are some of the reasons why you may not be able to froth milk with your espresso maker:

  1. You are not using fresh, cold milk. Always use fresh, cold milk, 1% or skim milk is best.
  2. You are not using a cold, stainless steel frothing pitcher. (3) Unit is not clean. Clean the frothing tube by filling the pitcher half way with water and run the steaming feature for 30 seconds. Then use toothpick or straight pin to clear blockages in tube. Fill pitcher with clean water and froth for an additional 30 seconds. Avoid moving the frothing pitcher while frothing.