Product FAQs

Skillets & Griddles

My Griddle/Skillet has a Duraceramic coating. What does that mean?

Duraceramic coating is four times more durable than other non-stick surfaces and cooks up to 20% faster. The surface won't flake or peel and is scratch resistant. In addition, this ceramic coating does not contain latex, rubber or flouride.

What is the handle on the Electric Skillet made of?

The handle on the electric skillet is made of a glass filled, high heat-resistant material

What is the lid of the Electric Skillet made of?

The lid on the electric skillet is made of thermax material.

What is the highest temperature of an electric skillet?

The highest temperature an electric skillet reaches is 420°F.

Why is my electric skillet not getting hot or heating up?

If your electric skillet is not getting hot or heating up, please check

  1. the unit is plugged into a working outlet
  2. the temperature control is properly plugged into the electrical connection of the skillet
  3. the temperature control is set on a temperature setting. If skillet is still not working, please contact an authorised Service Centre

What is the non-stick coating on the Electric Skillet made of?

Our non-stick coating is safe when used for cooking and designed to reach maximum temperatures well within safe cooking limits - some non-stick coatings may release harmful fumes. Note, our products are not make with Dupont Teflon coating.