Product FAQs

Toaster Ovens

How long is the warranty on my Toaster Oven?

Sunbeam® Toaster Ovens are warranted for 1 year.

Where can I purchase a Sunbeam® Toaster Oven?

You can purchase a toaster oven at any participating retail outlet or on our website. They are widely distributed through mass merchants and department stores.

Are cooking times the same on toaster ovens and regular ovens?

Cooking times may vary depending on personal preferences. Also remember that, because your toaster oven is smaller than your regular oven, it will heat up faster and will maintain the temperature better. Therefore, cooking times in a toaster oven will generally be shorter than those in a regular oven.

Should I clean the inside of the toaster window?

No. Cleaning inside of the window may damage the unit. This feature is available on select models.

What can I do if my toaster oven has discolored and I can't clean it?

High heat appliances can have some discoloration. This is normal. Clean by softly scrubbing with soap.

Why isn't my toaster oven turning on?

If the toaster oven isn't turning on, check if the toaster oven plugged into a working outlet. In addition be sure the timer or continuous on knob has been turned on and the temperature dial is turned to selection. If all has been checked and the toaster oven will still not turn on, please contact a authorised Service Centre.

What if my toast is uneven?

For best results, toast with rack in the lowest position.

Which elements are supposed to light up on my toaster oven for each setting?

When using Sunbeam toaster ovens, certain heating elements heat up, depending on setting. ON BAKE - the top and bottom element will heat up. ON BROIL - the top element will heat up. ON TOAST - the top and bottom element will heat up.

Why does my Toaster Oven heat differently than my Conventional Oven?

A toaster oven cooks faster than a larger oven. It can maintain its temperature better because it has a smaller space to heat. Carefully follow any special directions on pre-packaged foods. Note that the results vary according to the size of the item and position of the cooking rack.

Why won't my toaster oven door stay open one inch?

The door will remain open at the first notch, which is 2 to 3 inches rather than 1 inch.

Can I put foil in my toaster oven?

No. Placing foil in the unit may cause the unit to heat up over 500 degrees. For this reason we do not recommend using foil in the toaster oven.

How do I clean my toaster oven?

Before cleaning your Sunbeam Toaster Oven, unplug it and allow it to cool. To clean, wipe with damp cloth. DO NOT IMMERSE IN WATER! Make sure to use only mild, soapy water. Abrasive cleaners, scrubbing brushes and chemical cleaners will damage the continuous clean coating on this unit. Empty crumb tray frequently to avoid accumulation of crumbs.

What does each setting mean on my toaster oven?

The KEEP WARM feature ranges in temperature from 130° F to 180°F. Top elements are at 1/2 power. Bottom elements will not be on. The thermostat dial must be set on a temperature for "Warm" feature to work. Elements will glow red on BROIL. Ends of elements may appear to be "burned out." They are not. The thermostat dial must be set on a temperature for the unit to broil. Full elements will glow on the BAKE setting. Top elements will be at 1/2 power. Thermostat cycles on and off. A temperature must be set for BAKE function to work. Toast
  • Temperature dial must be set on the "MAX" setting.
  • Why is only one element heating up on my toaster oven?

    When using the Toasting feature, make sure the oven temperature control is not in the Broil mode.

    What is the difference between the Bake, Broil and Toast settings

    Bake - when the baking cycle is selected, the top and bottom element will heat up.
    Broil - when the broil cycle is selected, the top element will heat up.
    Toast - when the toast button is depressed, the top and bottom element will heat up.

    What if only one heating element is working?

    If the "broil" feature is on, only the top element will heat up.