Product FAQs


How does the Frozen feature work?

When the Frozen button is pressed, the toaster will automatically defrost your food and then toast it in one easy step. This feature is available on select models.

When toasting one slice of bread, which slot does it go in?

Any slot can be used to toast.

Why doesn't my toast come out the way I expect it?

Grain type and sugar content may affect the color and texture of the bread. In addition, the age of bread and type of bread will give you varying results. Crumb tray being placed in the unit or not will also create a different result.

Why doesn't my toast lever stay down?

Make sure that the unit is plugged in. The lever only stays down when it is plugged in.

How does the toast lift work?

Just press up on the toasting lever to lift food out of the bread slots.

How long is the warranty on my toaster?

Sunbeam® Toasters are warranted for 1 year.

How long is the warranty on my Toaster ?

Sunbeam® Toaster Ovens are warranted for 1 year.

What if my bagel will not fit in the slots of my 4-slice toaster?

The bagel needs to be cut in half. This should ensure that the bagel is cut to the proper width to fit in the slots.

What if my toast is toasted unevenly?

Check to see if crumb tray is in place. This will affect the toasting performance. Also, make sure crumb tray is clean.