Product FAQs

Breadmaker

The sides of the bread collapse and the bottom of the bread is damp.

There are several possible solutions. The bread may have been left in the bread pan too long after baking. Remove the bread from the pan sooner and allow it to cool. Try using more flour (a tsp. at a time), or less yeast (1/4 tsp. at a time), or less water or liquid (a tsp. at a time). This could also be the result of forgetting to add salt to the recipe.

The bread rose too much.

Try using less yeast (1/4 tsp. less at a time). This could also be the result of forgetting to add salt to the recipe or forgetting to put the kneading blade into the baking pan.

The bread has a heavy, thick texture.

Try using less flour (a tsp. at a time), or more yeast (1/4 tsp. at a time). This could also be the result of using old flour or the wrong type of flour for the recipe.

I see smoke or smell a burning odor from the back of the machine.

Ingredients have spilled out of the bread pan and into the machine itself. Stop the breadmaker and allow it to cool off. Clean the breadmaker before using it again.

The bread did not rise enough.

There are several possible solutions. Try using less flour (a tsp. less at a time), more yeast (1/4 tsp. more at a time), or less water (a tsp. less at a time). This could also be the result of:
  • forgetting to add salt to the recipe,
  • using old flour or the wrong kind of flour for the recipe,
  • using old yeast,
  • or using water that is too hot (except otherwise noted in the recipes and for ExpressBake® setting recipes).

The bread is too brown.

This is usually the result of adding too much sugar to the recipe. Try using less sugar (1 Tbsp. at a time). You can also try selecting a lighter crust color selection.

The bread is not baked completely in the center.

Try using more flour (a tsp. more at a time), or less water or liquid (a tsp. less at a time). Do not lift the lid too often during baking.

The dough does not mix.

Make sure the baking pan and kneading blade are properly installed in the machine.

The bread is not brown enough.

This is usually the result of repeatedly lifting the lid of the bread machine or leaving the lid open while the bread is baking. Be sure the lid is shut while the breadmaker is in operation. You can also try selecting a darker crust color selection.

The bread has a floured top.

This is usually a result of using too much flour or not enough water. Try using less flour (a tsp. less at a time), or try using more water (1/4 tsp. more at a time).

The bread has a coarse texture.

This is usually the result of forgetting to add salt to the recipe.

Why doesn't my breadmaker work or receive any power?

Breadmakers require 500 to 700 watts of power to use. The following are causes: Not plugged into a working outlet, Plugged into an outlet with another high wattage appliance, Breadmaker wasn't set properly, Breadmaker lost power after programming or during operation, After reviewing the above causes of no power for breadmakers, we recommend you make one more attempt to operate the breadmaker before having it serviced at a service centre. Please do the following: Reset the unit, unplugging it from the wall outlet for 5 seconds, Re-plug the unit into a working outlet. Program the unit for basic white bread (be sure pan is in place). Start the white bread cycle if all of the above has been checked and the breadmaker still will not power on, please contact a service centre.