Product FAQs


What are the charcoal filters for on the Evaporative Humidifier?

The filters are designed to remove particles, such as airborne dirt and dust, and to help provide cleaner humidified air.

Where can I buy filters?

Filters can be obtained through our website or through an authorised Service Centre or check the replacment parts section.

What is the filter life of a Sunbeam® wick filter?

Filter life varies due to usage and hardness of water. We recommend you replace your filter every 2-4 months. Please check the filter monitor or the filter change sticker located on your unit to ensure that you are replacing your filter when necessary.