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  7. Order FAQs
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  • What shipping methods are available?
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  • Can I change the address on the order I recently submitted?
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  • Do you have a Money Back Satisfaction Guarantee?
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  • What is your Order Acceptance Policy?
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  • How do I return an order?
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  • Where can I find out the status of my order?
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  • Where do your orders ship from?
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  • What types of payment do you accept?
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  • Do you ship to addresses outside of Canada?
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  • Do you ship to P.O. Box addresses?
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  • What are your shipping rates?
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  • Can I add or remove an item to the order I recently submitted?
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  • Why isn’t my promotion code working?
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  • I've returned my item. How soon will I receive my refund?
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  • How is Sales Tax calculated?
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  • How does your Free Shipping promotion work?
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THE SUNBEAM® BRAND TRUSTED FOR OVER 100 YEARS
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