Product FAQs

General Information

What is an adjustable-tilt neck?

This fan neck allows the you to adjust the fan head up or down at different angles to focus and direct the air output to your preference.

What is a convertible pole system?

Several fan models come equipped with an additional pole or a removable pole, allowing a height adjustment. The adjustment may allow conversion to a shorter height or a table option (depending on the fan model).

Why is it beneficial to use a fan along with an air conditioner?

You can potentially save on cooling costs by turning up your whole-house thermostat and using the breeze from a fan to help you feel cooler.

What is breeze mode?

If your fan has this option, when breeze mode is activated the fan will cycle through all speed settings randomly, recreating a natural outside breeze.

What are adjustable height settings?

This versatile feature allows you to set the fan head at multiple heights according to preference and range of motion provided by the fan. Adjustable heights vary by model.

What are the differences between air intake, air exhaust, and air exchange on my window fan?

Air intake describes the fan pulling air from the outside into the room. Air exhaust describes the fan pushing air from the room to the outside. Air exchange describes one fan blade pulling air into the room, while the other fan blade pushes air out, simultaneously.

What is exhaust?

Exhaust is the action of a fan blowing air out of the home.

What is exchange?

Only available with Twin Window Fans, this feature allows for one fan blade to bring in fresh cool air as the second blade blows warm air out.

Does the amount of blades a fan has make a difference in the output?

The quantity of blades does make a difference. The surface area and the angle or pitch of the blades can also affect the output of the fan.

What is intake?

Intake draws fresh air into the home.

What are the power requirements for a fan?

Your fan has to use 120 volts and 60 hertz. We do not recommend using any more or less as it will damage the unit.

What is oscillation?

This feature allows the fan head to mechanically turn side to side typically ranging from a 90° or 180° motion (depending on model). This feature disperses the air output over a larger area offering whole room comfort.

What is a directional front grill?

This grill design has a slight pitch which focuses the air in a particular direction. Usually secondary to the front fan grill, the directional grill can be manipulated to focus the grill in your preferred direction. Some directional grills have the option to turn automatically.